Terms of Use

The CPFL Soluções website is comprised of various webpages operated by CPFL Soluções.

The CPFL Soluções website is provided to all users conditioned on their acceptance without modification of the terms, conditions and notices contained in this term of use. The use of CPFL Soluções website should always be in accordance with all terms, conditions, and notices made in this document.

Modification of these terms of use

CPFL Soluções reserves the right to change the terms, conditions, the comments and the content that the CPFL Soluções website provides at any time.

Links to Third Party WebSites

The CPFL Soluções website may contain links to other websites. The linked sites are not under CPFL Soluções control, and, therefore, CPFL Soluções is not responsible for the contents of any linked website, including broken links, or any changes or updates to a location referenced by these links. CPFL Soluções is not responsible for the form transmission received from any linked website. CPFL Soluções provides these links to you only as a convenience, and the inclusion of any link does not imply endorsement by CPFL Soluções to its operators or that it is in accordance with the information provided.

Improper or illegal use

As a condition of CPFL Soluções website use, you undertake not to use the CPFL Soluções website for any purpose that is unlawful prohibited by these terms, conditions and notices. You may not use the CPFL Soluções website in any manner which could damage, disable, overburden, or impair the CPFL Soluções website or interfere with the use of other users. You may not obtain or attempt to obtain materials or restricted information available unintentionally, or provided by third parties.

Communication Services Use

CPFL Soluções website can provide newsletters publications services, chat areas, news groups, forums, communities, personal webpages, calendars, and/or other communication facilities designed to enable the user to communicate with the general or specific group. You agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the service of this website. The user when using a communication service of this site shall not:

Defame, abuse, threaten or otherwise violate in any way the legal rights (such as rights of privacy and publication) of others.

Publish, post, upload, distribute or disseminate topics, names, material or information inappropriate, profane, obscene, indecent or illegal.

Upload files containing software or any other material protected by intellectual property or copyright laws, unless the user has control rights or all consents necessary for this purpose.

Upload files that contain viruses, corrupted files, or other similar software or programs that could damage the operation of the computer of other users.

Advertise or offer to sell or purchase of goods or services for any business purpose, unless such communication service is specifically allowed by the administrator of the portal.

Drive or move to other surveys, contests, pyramid schemes or chain letters.

Download posted by another user of this service, knowing that the content cannot be legally distributed in such manner.

Falsify or delete all the legal notices or other attributions of the author, or names or proprietary marks of origin or source of software or other material contained in a file available.

Restrict or inhibit any other user from using and accessing the services of this site.

Violating the code of conduct or other codes that may be applicable to any service of this website.

Collect information about another person, including e-mail addresses, without your prior consent.

Violate any laws or regulations.

CPFL Soluções has no obligation to monitor the communication services of this website. However, CPFL Soluções reserves the right to review the materials posted on this communication service and to remove any material that is deemed inappropriate. CPFL Soluções reserves the right to restrict at any time any user’s access to any or all of the communication services of this site for any reason it deems relevant.

Never provide your personal identification data from this communication service to third parties.


The materials published on this website may be subject to limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download them.

Materials provided to CPFL Soluções or posted on the CPFL Soluções website

CPFL Soluções does not claim ownership of the materials provided to CPFL Soluções, uploads that are not in compliance with CPFL Soluções or its related services. However, by posting, uploading, inputting, providing or submitting your Submission you are granting CPFL Soluções and its affiliated companies the necessary permissions to use your information as they are provided to you by this site, without limitation the following rights: copying, distribution, transmission , reproduction, editing, translation and reformatting of the information provided; and to publish your name in relation to this information.

No compensation shall be paid for the use of users’ data. CPFL Soluções has no obligation to display or use any data that users provide.

By posting, providing or submitting your Submission you authorize CPFL Soluções to control all rights over your registration, acting on it without limitation.


The information, software, products, and services included in or available through the CPFL Soluções website may include inaccuracies or typographical errors. Changes are made periodically with respect to this information. CPFL Soluções and / or its suppliers may make improvements and / or changes in CPFL Soluções website at any time when it deems necessary.

CPFL Soluções and / or its suppliers shall not be liable for direct, indirect, punitive, incidental, special, consequential or consequential damages or damages for loss of use, data or profits, which are justified by any connection failure or web site performance.

Service contact: [email protected]

Limitation of access terms

CPFL Soluções reserves the right to restrict to any user access to the CPFL Soluções website, the services related to any part of the portal at any time it deems necessary. The use of the CPFL Soluções website is unauthorized in any jurisdiction in which these terms have no legal effect. Unless otherwise specified, this agreement constitutes the agreement between user and CPFL Soluções. The CPFL Soluções website will replace or remove old or current communications if you receive communication electronically, orally or in writing. The communication must be performed between the user and CPFL Soluções. A printed version of this agreement and all comments provided in the electronic form shall be admissible in judicial or administrative proceedings based on or related to this agreement

Copyright and Trademark Notes:

© CPFL Soluções 2019. All rights reserved. -and/or its suppliers retains all rights reserved under the information contained on this site.


The names of actual companies and products mentioned on this site are trademarks of their respective owners.

All rights granted expressed or denied on this site are reserved.